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Consumer Code for New Homebuilders

New home construction in the UK is governed by some of the highest levels of building regulations and consumer protection. Westhaven Homes prides itself on leading the way in meeting the standards expected in build quality and customer satisfaction.

The team at Westhaven welcomed the launch of the Consumer Code for Home Builders: a scheme that ensures new home buyers are better informed than ever before on vital aspects of their property, such as build timescales and service levels.

The Consumer Code came into effect on April 1, 2010, and was developed by a leading group of house builders, construction industry bodies and the Government.

The scheme ensures new house buyers:

  • Know what service levels to expect from their home builder
  • Know the build timescales and other important property and location information
  • Know how to access speedy, low-cost dispute-resolution arrangements in the unlikely event that they are dissatisfied.

Westhaven Homes embraces the Consumer Code for new home builders as this gives our customers an additional layer of consumer protection. At Westhaven we take pride in ensuring we deliver the best quality homes and great customer service, all which we insist, come hand in hand with purchasing a new home.

Additional information can be found on the link below.